Day: May 12, 2010

Designing User-Focused Context Sensitive Help

This pre­sen­ta­tion by Matthew Elli­son [Goog docs] giv­en at last year’s Aus­tralasian Online Doc­u­men­ta­tion and Con­tent Con­fer­ence (AODC 2009) has some excel­lent points on how to craft online help for con­text sen­si­tive calls. This is some­thing Bent­ley uses (a lot) and I’m try­ing to catch up on. There are real­ly a lot of excel­lent points… Con­tin­ue read­ing Design­ing User-Focused Con­text Sen­si­tive Help

Tax and Spend Conservatives

USA Today’s Den­nis Cau­chon: Fed­er­al, state and local tax­es — includ­ing income, prop­er­ty, sales and oth­er tax­es — con­sumed 9.2% of all per­son­al income in 2009, the low­est rate since 1950, the Bureau of Eco­nom­ic Analy­sis reports. That rate is far below the his­toric aver­age of 12% for the last half-cen­­tu­ry. The over­all tax bur­den… Con­tin­ue read­ing Tax and Spend Conservatives