Maggie, our overly-sensitive Airedale terrier, has some gnarly claws. I mean, she’s bread for digging up larger rodents and snapping their necks, so one can hardly blame her. It’s just what she is. Her claws are those black, really brittle type that are very tough to trim. The only way to do it that doesn’t leave her yelping in doggy hysterics is with a high-speed rotary tool and a mini sanding drum. However, even that can get nasty if she decides to struggle and ends up getting a sander to the knuckle (yeah, fur doesn’t really make that much less painful).
Which is exactly what is being sold as: a safe, easy way to file your pets claws. The product itself isn’t entirely useless, though our dogs now fear it because it does make just enough noise to freak them out (Maggie also doesn’t care for my electric toothbrush, though). So even though it hasn’t worked too well for our pooches, I’m sure that some folks probably swear by the thing.
My problem is with PediPaws — the company. When I bought this thing, we were told they were online or phone only. That is, “not available in stores! Order Now!” However, literally the next day after ordering I was in Bed, Bath, and Beyond and saw them at the check-out counter (“As seen on TV!”). I snapped a photo and sent it to Angela along with a couple of choice swear words. I got home and called their customer service number to cancel the order. They told me that it hadn’t shown up yet and that I couldn’t cancel; that I should call back in a couple of days. Of course, when I call back the order has already gone through and shipped. I gave up and figured it wouldn’t be so bad…
Now, I keep getting checks that sure look an awful lot like rebate checks. Of course, there was never any sort of rebate offered on these things. But, once you read a bit of fine print, it’s clear that this check has nothing to do with the PediPaws product. It’s a contract that if you cash the check you agree to let them charge $140 a year for some credit monitoring crap on the card you bought the PediPaws with.
So a company I already feel questionable about has my credit card and is trying somewhat shady things to get me to authorize more charges on it; plus they want to get to review all my other activity (or, possibly worse, pass my card information off to some third party). This is not cool and I sincerely regret ever having bought this thing at all and especially from PediPaws directly.
Someone call Consumerist.